Privacy Policy
Last Updated: July 2026
This Privacy Policy describes how Comfy Bento (“we”, “us”, “our”, or the “Site”) collects, uses, and shares your personal information when you visit comfybento.com, place an order, contact us, or otherwise use our services (collectively, the “Services”).
By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.
Any updates will be posted on this page along with the revised “Last Updated” date.
Information We Collect
The personal information we collect depends on how you interact with our website and services.
Information You Provide Directly
We may collect information you voluntarily provide through our website, WhatsApp, Facebook, Instagram, email, contact forms, or other communication channels.
This may include:
- Full name
- Phone number
- Email address
- Billing address
- Shipping address
- Order details
- Payment confirmation details
- Account login information
- Customer support messages and inquiries
You may choose not to provide certain information, but this may limit your ability to use some features of our Services.
Information Collected Automatically
We may automatically collect certain technical and usage information when you visit our website.
This may include:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referral source
- Interaction with advertisements and website features
We use technologies such as:
- Cookies
- Google Analytics
- Meta Pixel
- Similar tracking technologies
These tools help us improve website performance, understand customer behavior, and measure marketing effectiveness.
Information We Receive from Third Parties
We may receive information from third-party service providers involved in operating our business, including:
- WooCommerce
- WordPress hosting providers
- Courier and logistics partners
- Analytics providers
- Marketing service providers
- Payment service providers
These third parties may process information on our behalf in accordance with their own privacy policies.
How We Use Your Information
We may use your personal information to:
- Process and fulfill orders
- Arrange deliveries
- Communicate regarding orders or customer support
- Improve website functionality and user experience
- Send order confirmations and updates
- Prevent fraud and unauthorized activity
- Comply with legal obligations
- Improve our products, services, and marketing campaigns
We may also send promotional communications. You may opt out of marketing communications at any time.
Cookies
Our website uses Cookies and similar technologies to improve your browsing experience and analyze website traffic.
Cookies may be used to:
- Remember user preferences
- Maintain shopping cart functionality
- Analyze website performance
- Improve marketing and advertising campaigns
Most web browsers allow you to manage or disable Cookies through browser settings. Disabling Cookies may affect certain website functions.
For WooCommerce-related Cookies, please refer to WooCommerce’s Cookie Policy.
How We Share Your Information
We do not sell your personal information.
We may share your information with trusted third parties only where necessary, including:
- Courier and delivery partners
- Website hosting providers
- Analytics providers
- Marketing service providers
- Payment processing providers
- Legal or regulatory authorities when required by law
To fulfill deliveries, we may share your:
- Name
- Phone number
- Delivery address
with courier and logistics partners solely for delivery purposes.
Payment Information
Comfy Bento currently accepts:
- Cash on Delivery (COD)
- UBL Bank Transfer
- Easypaisa Transfer
We do not store your complete financial or payment information on our servers.
Third-Party Links
Our website may contain links to third-party websites or social media platforms.
We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Children’s Privacy
Our Services are not intended for children under the age of 13.
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can remove the information.
Data Security
We use reasonable security measures to help protect your personal information.
However, no online system or method of electronic storage is completely secure, and we cannot guarantee absolute security.
We recommend avoiding the sharing of sensitive information through unsecured communication channels.
Data Retention
We retain personal information only as long as necessary for:
- Providing our Services
- Fulfilling orders
- Legal compliance
- Resolving disputes
- Enforcing agreements and policies
Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Request restriction of certain processing activities
To exercise any of these rights, please contact us using the details below.
International Users
Your information may be processed or stored outside your country through third-party service providers and hosting providers.
By using our Services, you consent to such processing and transfer where applicable.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Business Name: Comfy Bento
Phone: 0331-5151589
Email: info@comfybento.com
Business Address:
4th Floor, ATS Centre, G-6/3, Blue Area, Islamabad 44000, Pakistan
Hours of Operation:
Monday to Saturday
9:00 AM to 7:00 PM (PKT, GMT+5)